Questions & Answers
Straight answers about your garage door
The questions our office hears most, answered the way we would on the phone. Don't see yours? Call the office.
insured
Father and son owned
Calling us
How do I reach B&B Garage Doors?
Call the office at (231) 360-5442. That number is a landline, so a phone call is the way to reach us. Our office staff will take down what is going on with your door and get you scheduled.
What are your hours?
Our office is open Monday to Friday, 7:30 am to 4:00 pm. We are closed on weekends. If you call outside those hours, call back when the office opens and we will help you then.
Are you open on weekends?
No. We are closed Saturday and Sunday. Our crew and office work Monday to Friday, 7:30 am to 4:00 pm.
Do you give free estimates?
Yes. Estimates are free. Our crew looks at the door or the opening, explains your options and gives you a clear quote before any work begins.
Who owns B&B Garage Doors?
B&B Garage Doors and More is father and son owned. Tony Bailey has 17 years in the trade and his son Jake Bailey has 10. Together with the rest of our crew, we bring more than 60 years of combined experience to every job.
Is B&B Garage Doors accredited with the BBB?
Yes. We have been BBB accredited since November 2022 and hold an A+ rating. We are also insured.
Repairs
Who fixes garage doors in Traverse City?
B&B Garage Doors and More repairs garage doors across Traverse City and the surrounding area. Our office sits south of town off US-31 near Chums Corner. Call the office and we will get a technician out to you.
What kinds of garage door repairs do you handle?
We repair panels and sections, tracks, cables, rollers and hinges, springs, openers and weather seals. We also fix doors that have come off the track and doors that were hit by a car.
Will my repair be finished on the first visit?
Most repairs are finished on the first visit. Every truck rolls out stocked with the parts we use most. If a job needs a part we do not carry, we will tell you and explain the next step.
Is it safe to work on my own garage door?
Some upkeep is safe, like cleaning the photo-eye sensors, lubricating hinges and rollers and checking the weatherstripping. Springs and cables are under dangerous tension, so never adjust or replace them yourself. If something looks broken, stop using the door and call the office.
Springs and openers
What should I do if I hear a loud bang in my garage?
A loud bang often means a garage door spring has broken. Do not try to open the door with the opener or lift it by hand, since the door can be very heavy without the spring. Call the office and we will replace the spring.
Which garage door opener brands do you install?
We install LiftMaster and Linear openers. We also repair openers, including sensor problems, worn drives and openers that run without moving the door.
Should I repair my old opener or replace it?
It depends on the opener's age, what failed and whether parts are still practical to replace. Our technician will explain both options on the visit and quote them free, so you can decide.
New doors
What garage door brands do you install?
We install doors from Haas Door, Safe-Way Door, Richards-Wilcox, Asta America and Eden Coast, along with LiftMaster and Linear openers. We install residential, commercial and industrial doors.
Can I see a new garage door on my house before I buy it?
Yes. Haas Door offers Haas Create, a free online design tool where you put a door on a photo of your own house. It is an easy way to compare styles and colors before you decide.
How much does a new garage door cost?
The price depends on the size of the opening, the door material and insulation, windows and design options, and whether a new opener is part of the job. Every opening is different, so we measure it and quote it free.
Do you install garage screens and pole barn doors?
Yes. We install Lifestyle Screens garage screens, which let you leave the garage door up and keep bugs out. We also install pole barn and oversize doors.
Commercial doors
Do you work on commercial and industrial doors?
Yes. We install and repair commercial and industrial overhead doors, rolling steel doors and fire doors. Call the office to set up a repair or a free estimate for your building.
Are your owners certified for fire doors and rolling steel doors?
Yes. Tony and Jake Bailey are both fire door certified and both rolling steel certified. NFPA 80 requires fire door assemblies to be inspected and tested at least annually by a qualified person, with written records.
Service area
What areas do you serve?
We serve Grand Traverse, Leelanau, Benzie, Antrim and Kalkaska counties. On occasion we also work beyond those counties across Northern Michigan.
Do you work on garage doors in Leelanau County?
Yes. Leelanau County is part of our regular service area, from homes near Traverse City to lake houses and cottages up the peninsula. Call the office to schedule a repair or a free estimate.
Do you service Benzie, Antrim and Kalkaska counties?
Yes. All three are part of our regular service area along with Grand Traverse and Leelanau counties. Call the office and we will get you on the schedule.
Will you come out if I live outside those five counties?
On occasion we do take jobs beyond our five-county area across Northern Michigan. Call the office, tell us where you are and what you need, and we will let you know.
Where is your office?
Our office is at 3890 S Blue Star Drive, Suite A, Traverse City, MI 49685. That is in the industrial park south of Traverse City near Chums Corner, just off US-31.
Looking for something specific? Read the B&B blog or see every town we serve.
Get it fixed
Let's get your door moving again
Call the office or send a request and we'll call you back during business hours. Estimates are free and most repairs are finished on the first visit.